YES, we’re shipping orders!

April 2021

Hi friends, thanks for your patience during our spring break! We have resumed to our regularly shipping schedule of Monday/Wednesday/Friday from our Portland, Oregon warehouse. (Remember artist-made items have different lead times—be sure to check the "additional information" tab of each product for shipping location and lead times.)

We're a year into this global pandemic, and while sometimes it feels it will never end, we feel pretty good that our little company has found a rhythm and new sense of normalcy during all this weirdness. We've stayed healthy and happy-ish, and we hope we've brought you plenty of beauty and good cheer during a time when we all need it more than ever.

Thanks, as always, for your continued support of our small business!

 

March 2021

Heads up: After a year of too much stress and not enough relaxation, the entire Hanging Mobile Gallery team is taking a mandatory spring break.

You can still place orders on our website, but after Friday, March 19 at 4:30 p.m., items shipping from our Portland, Oregon location will ship Monday, March 29. Artist-made items will ship with normal time frames. (See the "additional information" tab of each product for shipping locations.)

We'll check email periodically, but please be patient with response times.

Thank you for your patience and understanding while we all take some much-needed time to unwind and recharge.

 

January 2021

Happy New Year! We hope 2021 brings plenty of peace, balance, and beauty.

We want to thank you for your overwhelming support this holiday season! We worked hard to get order shipped quickly, communicate efficiently, and provide products that would bring much-needed joy and beauty to the world. We certainly didn't fully anticipate the delays all major shippers would encounter this holiday season, but the vast majority of you were so patient and understanding. Your kindness means the world to us.

Fortunately, shipping timeframes seem to be returning to normal, in most cases 2-3 days for USPS orders.

Meanwhile, we have disabled international shipping again. If you are located outside of North America and you REALLY want a mobile from us, we are happy to ship to you with your understanding that we cannot guarantee shipping speeds right now. We ship most orders within a day or two of purchase, but with so many ongoing uncertainties in the world right now, postal services are facing delays outside of our control. Delivery may take several weeks—even with expedited methods. I you consider yourself patient, kind, understanding, and ok with some degree of uncertainty, feel free to contact us directly for help placing an order. :)

As always, please reach out with any questions. And here's to a calm, joyful, hope-fulled year.

Kathryn & the Hanging Mobile Gallery team

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December 2020

2020 Holiday Shipping Information 

Happy Holidays!

From the bottom of our hearts, thank you for your support of our small business during this crazy year. We’ve been so grateful for each and every order you’ve placed this year, especially during this holiday season.

We’re working like mad to get your gifts delivered on time. Here’s a few things to keep in mind:

* Throughout December, we will ship most orders the same day they are ordered (Monday-Friday, with a 10 a.m. Pacific cutoff). The exception to this is made-to-order artist pieces. Check here are the "additional information" section of each product for detailed information about each item's general lead time. (Here is detailed information about holiday lead times for artist-made orders.)

* From December 16-22, we'll upgrade orders that generally ship via USPS First Class  to USPS Priority (2-3 day delivery). Check the "additional information" section of each product to find out each product's normal shipping method.

* December 24 is a USPS delivery day.

* Gift certificates are a great last-minute gift idea! Grab one here.

* Last, but DEFINITELY not least, please keep in mind: It’s 2020. The year of uncertainty and unpredictability. We’re doing our absolute best over here, but sometimes factors beyond our control may cause hiccups. All shipping carriers have all been less predictable than usual this year (even with expedited shipping methods). We will get orders shipped promptly, but if shipping is delayed for any reason, please use some of that patience and flexibility you’ve honed throughout this year. (And of course, if something within our control goes awry, please let us know so we can help fix it!)

As always, please contact us with any questions. (E-mail is best! info@hangingmobilegallery.com)

(And please note, we we will be spending much-needed time with our families from December 24-28. We will respond to all correspondence when we return on Tuesday, December 29.)

Wishing you all a beautiful, peaceful, and memorable holiday season.

Much love,

Kathryn & the Hanging Mobile Gallery team

 

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October 2020

Hi there! Just wanted to provide another quick update. Shipping outside the United States and Canada seems to have improved quite a bit, so we have re-enabled international shipping to most countries. We just request more patience than usual with delivery times, because, well, it's 2020.

Meanwhile, we're still shipping orders quickly, and our artists and employees are incredibly grateful for the work. Please keep us in mind for your holiday shopping. We ALWAYS think mobiles make great gifts, but it's a better-than-ever year to gift a beautiful, meditative work of art.

Please reach out if there's anything we can help with! I'm still answering emails from my dining room/home office, sharing the wifi with a couple of distance learning kiddos.

Kathryn & the Hanging Mobile Gallery team

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September 2020

Hi friends,

I thought I'd provide a quick update. I'm still working from my home office/dining room (with kids doing distance learning within arms' reach). We're still able to safely ship orders super fast—in most cases within 1-2 days. (Be sure to check product lead times—artist-made orders take longer!)

We've made the difficult decision to pause shipments to all countries outside of the United States and Canada, due to covid-19-related delays. If you are located outside of the US or Canada, have your heart set on a mobile we carry, and have a very high threshold for uncertainty and delays, feel free to contact us directly about placing an order. Just know that it may take a month or two for your order to arrive.

Meanwhile, thank you thank you THANK YOU for supporting our small business during this crazy year. We know mobiles aren't exactly essential, but beauty IS essential, so we're grateful we can add joy and beauty to your lives during a time where that's more necessary than ever.

*Virtual germ-free hugs*

Kathryn & the Hanging Mobile Gallery team

*****

March 24, 2020

Hi friends! I'm writing from my home office/dining room. (While one kid is practicing piano and another is working on math worksheets.)

Just a quick heads up to let you know that YES, we are still able to fill orders.

Items shipping from our Portland, Oregon warehouse still have the usual 1-2 day lead time. And most artist-made mobiles are also shipping within normal lead times. Fortunately most of our artists have home studios, allowing them continue making mobiles (and maintain some sense of normalcy).

For the few artist who aren't currently filling orders, we've adjusted lead times to 6-8 weeks. Be sure to check each product's "Additional Information" tab for current shipping timeframes.

Meanwhile, many thanks for your patience, kindness, and support during this uncertain time.

Please: stay healthy, wash your hands, and let us know if we can help with anything from afar!

*Virtual germ-free hugs*

Kathryn & the Hanging Mobile Gallery team

 

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